GRIEVANCE PROCEDURE
grievance procedure.Labor law. A process, consisting of several steps, for the resolution of an
employee’s complaint. • The first step usu. occurs at the shop level and is handled by a supervisor.
If the grievance is not resolved at the first step, the grievance is appealed in successive steps that
vary among collective-bargaining agreements. The final step of the procedure is grievance
arbitration. See grievance arbitration under ARBI-TRATION; GRIEVANCE(3). [Cases: Labor
Relations 451. C.J.S. Labor Relations §§ 459–460.] [Blacks Law 8th]